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Customer/Guest Tracking

Solve your Customer/Guest Tracking Challenges with DominateRFID!

  • Personalizes customer service for your highly valued patrons.
  • Higher visibility of service levels for premier customers.
  • Minimize wait time for your premier customers.
  • Evaluate each customer’s total spent time at the facility.
  • Better control over your customer relationship management operation.
  • No restrictions on how the customer can carry the card.
  • As a customer arrives at the door, system will alert designated personnel of his/her arrival.
  • The system will yield happier customers.

For industries such as hospitality, banking and retail, premier customers have high expectations for the personalized services they receive. It is important to go above and beyond the norm to maintain a high level service to these premier customers.

DominateRFID’s Premier Customer Tracking Solution helps you provide prompt and personalized services to these special customers without requiring them to identify themselves. The system automatically detects arrival of a premier customer and immediately alerts designated customer relationship personnel via pop-up screen, SMS or email, who will personally greet the customer as he/she walks in. The alert will provide customer name, Account ID, photo and arrival time.

Strategically placed RFID readers throughout your facility can monitor the location and movement of the customer while they are inside the facility. Once the customer leaves, the system logs the exit time.

 

Not All RFID Solutions Are Created Equal

These are just the tip of the iceberg of what our solutions can do. When it comes to the functionalities required for a robust RFID Customer/Guest Tracking solution, we literally thought of everything.

Extensive R&D and years of experience have molded our software into the world-class RFID application it is today. Our goal is to make RFID applications that are intelligent, easy to use, reliable and affordable.

 

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